Help Center

We know that shopping online is still a sensitive and unfamiliar topic for many people.
Therefore, we have gathered here the most frequently asked questions by customers and consumers of our store, separated by topics such as Finance, Logistics and Product.

Take a look and look for your question among the questions. It may have been answered here.

Frequently Asked Questions

You can track your order by going to the “My Account” page and clicking on “My Orders”.

You can track your order by going to the “My Account” page and clicking on “My Orders”.

Shipping and delivery time

You can track your order by going to the “My Account” page and clicking on “My Orders”.

You can track your order by going to the “My Account” page and clicking on “My Orders”.

Exchanges and returns

You can track your order by going to the “My Account” page and clicking on “My Orders”.

You can track your order by going to the “My Account” page and clicking on “My Orders”.

Payments and finance

You can track your order by going to the “My Account” page and clicking on “My Orders”.

Didn't find what you were looking for?

Send us an email to let us know what's going on, and someone from our Support team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Our email is suporte@musicalivre.shop